Privacy Policy

We place the utmost importance on protecting your data and safeguarding your privacy.

Your personal data is transmitted to us in encrypted form. This applies to your transactions and also to logging into the website. We use the SSL (Secure Socket Layer) encryption system; however, we would like to point out that data transmission on the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures in accordance with Article 32 of the GDPR, which we continuously adapt to the state of the art.

Therefore, we inform you below about the collection and use of personal data when using our website.

The responsible body for the collection, processing and use of your personal data is:

Provider:

Elektrowelt Zwickau GmbH

Business address:

Herschelstr. 9

08060 Zwickau

Managing Director:

Sven Elsner

Tel: 0375 / 27049950

Fax: 0375 / 27049969

Email: info@elektrowelt-zwickau.de

1. Hosting services provided by a third-party provider

As part of processing on our behalf, a third-party provider hosts and displays our website. This serves our legitimate interest in the correct presentation of our offerings, which outweighs any conflicting interests. All data collected through the use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described herein.

2. Anonymous data collection

You can visit our website without providing any personal information. We do not store any personal data in this context. To improve our services, we only analyze statistical data that does not allow any conclusions to be drawn about your identity. Users can visit our website anonymously. With each website access, your internet browser automatically transmits the following data to our web server: the date and time of access, the sender's IP address, the requested resource, the HTTP method, and the HTTP user-agent header. However, our web server stores this data separately from other data, and it is not possible for us to associate this data with a specific person. After anonymous analysis for statistical purposes, this data is deleted immediately, at the latest after 30 days.

The personal data voluntarily transmitted to us by the user is stored securely by our company in a data center, adhering to the latest security standards and protected against unauthorized access by third parties. This data will not be disclosed by us – unless otherwise specified below – except that we are legally obligated to do so by law or official order, or the user has given us their explicit consent.

3. Collection and processing of data when using the contact form

When you use the contact form, we collect personal data (individual details about the personal or factual circumstances of a specific or identifiable natural person) only to the extent that you provide it. We use your email address only to process your inquiry. Your data will then be deleted unless you have consented to further processing and use.

4. Collection, processing and use of personal data

We collect personal data (individual details about personal or factual circumstances of a specific or identifiable natural person) only to the extent that you provide it to us.

Your personal data will be processed and used to fulfill and process your order and to handle your inquiries.

After complete contract fulfillment, all personal data will initially be stored taking into account tax and commercial law retention periods and then deleted after the expiry of these periods, unless you have consented to further processing and use.

5. Disclosure of personal data

Your data will not be shared with third parties without your explicit consent. The only exception to this is our service partners, whom we require for the execution of the contractual relationship. In these cases, we strictly adhere to the provisions of the General Data Protection Regulation (GDPR). The scope of data transfer is limited to the minimum necessary.

6. Cookies and web analytics service

Our website uses cookies in several places. Cookies are small text files that are stored on your computer and saved by your browser. They serve to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser and offer you services. Cookies do not contain any personal data. Please note that some of these cookies are transferred from our server to the user's computer system, and these are usually so-called "session cookies." Session cookies are characterized by the fact that they are automatically deleted from the hard drive after the browser session ends. Other cookies remain on the computer system and allow us to recognize the user's computer system on their next visit (so-called persistent cookies). Of course, cookies can be rejected at any time, provided your browser allows this. Please note that certain functions of this website may not be available or may be limited if your browser is set to reject cookies (from our website). You can find these settings at the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Safari™: https://support.apple.com/kb/ph21411?locale=de_DE

Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox™ https://support.mozilla.org/de/kb/cookies-allow-und-reject

Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

7. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link .

8. Use of our partner Idealo

Our website includes the logo of our partner idealo (idealo internet GmbH, Ritterstraße 11, 10969 Berlin). When you access our website, your browser automatically sends information to idealo's server. This information is temporarily stored in a server log file for 7 days. The following information is collected automatically and stored until it is automatically deleted:

IP address of the requesting computer,

Date and time of access,

Name and URL of the retrieved file,

Website from which access is made (referrer URL),

browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must be stored for the duration of the session. Storage in log files is carried out to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of the IT systems. This data is not stored together with other personal data. The legal basis for data processing is Article 6(1)(f) GDPR.

9. Your rights as a data subject

The user can at any time:

- Obtain information about the data stored or processed by us concerning him

-request correction or deletion of his data

- Request restriction of the processing of his data

- Object to the processing of his data

- demand the portability of his data

For this purpose, support is available via the email address info@elektrowelt-zwickau.de or the postal address mentioned at the beginning of this document.

The user may also lodge a complaint with the data protection supervisory authority. The competent supervisory authority is the one in the user's place of residence. A list of supervisory authorities can be found here:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

This privacy policy can be viewed online at any time here:

https://www.elektrowelt-zwickau.de/datenschutz.html

10. Changes to our Privacy Policy

We reserve the right to amend this privacy policy from time to time to ensure it always complies with current legal requirements or to reflect changes to our services, such as the introduction of new offerings. The new privacy policy will then apply to your next visit.